Signs of Quality Mercedes Repair in Atlanta
The 7 Pillars of Quality Mercedes Repair Centers
Knowing When You’ve Found The Right Shop
If you own a Mercedes-Benz – and you’re currently reading this article – we’re willing to assume that you like your vehicle. In fact, we’re willing to assume that you love your vehicle. After all, it’s difficult to own a Mercedes-Benz without loving it, especially when you calculate the painstaking amount of time, money, and energy put into purchasing your vehicle in the first place. If you love your Mercedes-Benz, you’ll want Quality Mercedes Repair when the time comes for an update, upgrade, or repair. In this article, we’re going to share the seven signs of a top-rated repair center. These signs will help you narrow your search and locate a shop that you’ll continue to love for years to come.
#1: They know your vehicle, inside and out.
Quality Mercedes Repair Shops will intimately understand your vehicle – maybe even more so than you! They will have decades of experience with Mercedes-Benz Models, and they’ll get to know your vehicle personally as your visits continue. A professional shop will show a keen interest in learning about the little things, such as how your vehicle functions while driving, issues you’ve experienced in the past, and repairs you’ve had while under your warranty. This background information will help experts approach your vehicle like a doctor would approach a patient, with its complete “medical” history in mind.
#2: They stay up-to-date.
Some repair shops claim to know Mercedes-Benz Vehicles, but their knowledge of ongoing updates is lacking. For example, we recently learned that Mercedes-AMG may revive its “73” home run. This model, the SL73, was sold in the 1990s in both coupe and convertible options. It offered a 525 horsepower engine and a special badge on its trunk lid. It appears that Mercedes-AMG will revive the series in additional models, since trademarks filed by Mercedes-Benz with the European Union Patent and Trademark Office hint at G73, GLS73, and S73. This series is expected to replace the V-12 “65” series currently offered by Mercedes-AMG.
This information might seem meaningless to other repair shops – but quality companies will be interested in future vehicles that may roll through their door. If your shop experts fail to discuss Mercedes-Benz updates with ease, you’re in the wrong place.
#3: The owner is accessible.
Most Quality Mercedes Repair Shops are owned by experts and enthusiasts. At a professional shop, you’ll often see the owner buzzing around the property, working on personal projects or investing time in customers. Our shop, for example, is owned by Josi Waldschuetz. Josi is originally from Austria and has led the team at Austrian Motors for more than fifteen years. She and her husband, Rudi, opened the shop in 1974. In 1998, Josi committed to leading the company into the future through premium customer service, integrity, quality, and experience.
Josi often takes part in personal projects and restorations. She’s more than happy to meet customers and assist in their service. She’s even brought a wonderful team member to the group – Sherlock. Sherlock was adopted from the Atlanta Lab Rescue, which our company supports as part of the Atlanta Community.
The point? An involved owner is an essential part of the recipe for a professional repair shop.
#4: They treat your vehicle with the respect it deserves.
A Quality Repair Shop will ensure that your vehicle is treated quickly and efficiently, for an affordable price. It will never be handled roughly, damaged, or improperly repaired. This should go without saying. Unfortunately, many repair shops claim to be experienced with vehicles they don’t understand. This inevitably results in mistakes being made and excuses being offered. Don’t buy these excuses! Find a shop that will treat your baby the way it deserves to be treated.
#5: They aren’t looking to make a quick buck.
If you’ve ever had your oil changed at a road-stop shop, you know a pitch when you hear one. At a Quality Mercedes Repair Shop, you won’t hear pitches from employees that work on commission. Instead, you’ll get the information you need to make an informed decision about your vehicle and its specific needs. Professional shops aren’t looking to fatten their wallets. They genuinely want to see your vehicle perform well. You won’t be given dozens of reasons to return to the shop for unnecessary and expensive repairs. You’ll be told exactly what you need and when you’ll need it.
#6: They are qualified and certified.
The best repair shops are qualified in terms of knowledge and certified by organizations like Bosch. Austrian Motors is a Bosch Authorized Mercedes-Benz Service Center. If your repair shop doesn’t have any form of certification or authorization, be cautious. It could be a new shop that needs time to establish itself – but it could also be a hassle waiting to happen. You’ll have to decide which based on the other characteristics shared in this article.
#7: They’re trusted by the community.
All Quality Mercedes Repair Shops are loved and trusted by the community that surrounds them. They’ll have positive reviews, a loyal customer base, and ongoing displays of appreciation for their customers. You can feel the professionalism and connection when you walk inside. That, ultimately, is the sign of a professional shop.
Austrian Motors: Our Quality Mercedes Repair Shop
When you choose Austrian Motors as your Quality Mercedes Repair Shop, you’ll find integrity, quality, and unwavering respect for your vehicle. We care deeply about our customers and our community – and we work hard to maintain our pristine reputation as Atlanta’s Favorite Independent Mercedes-Benz Repair & Service Center. For useful tips and tricks, follow our team on Facebook. You can also call our office at (404)-998-4361 or schedule an appointment online.
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