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Austrian Motors Reviews & Testimonials
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I've been taking my 2007 Mercedes C Class to Austrian Motor Works for about 5 years. Everyone there is highly competent and very friendly. Most importantly to me, they are trustworthy. At a recent visit, they did not charge me for a service that I expected to be expensive. I fully trust them to only do work that is needed and to charge appropriately for the work done. I highly recommend, especially for older Mercedes. My C class has 240,000 miles on it, which is a testament to the care Austrian Motor Works has put into it.
I brought my 2002 ML500 to an other shop first. One with big shiny windows so you think you have to be a part of the high society. This shop told me I need a new transmission. Estimated this work between $7000-$10.000. This is pretty much the death call for a 2002 car.
After a little bit research I found Austrian motors in the web I thought just give it a try. Called in and was able to bring my car in on the same day. Josy took directly care and my care went straight on diagnostic. 30 minutes later again the information it's the transmission. I was waiting for the estimate of $7000+. Joey told me the price of about $4000, a smile came up. This is a possible and afford able repair and still makes sense to do this to the car. Appointment one week later and I also got an extra priority in the shop because I needed the car 3 days later back.
To shorten this a little bit. Car was in the shop and I received a call from Josy. She started with the sentence "Why do you want to replace this transmission". From there she just made my day. The mechanic found oil and water in the transmission control unit. Cleans it out and went for a test drive. No shifting issues. Austrian motors just made an transmission service and my ML500 shifts like a champ. This shop really looks into the problems of the car and only fixes what is necessary, every other shop would have given me a new transmission. Big thank you to the team of Austrian motors. I definitely come back to get my car taken care of.
Both of my experiences here have been wonderful! Very friendly customer service, and compared to other shops a very high value for the service and parts you get. They have been very honest about what needs to be repaired or not repaired. They aren't trying to sell you on something you don't need or find "bugs" that aren't really there. I highly recommend them anytime you are in need, from big to small!
Everyone is so very nice and customer service is outstanding!! I truly feel like everyone there cares about you and your needs. I have always taken my Mercedes to the dealerships (RBM Atlanta & Mercerde Benz of Buckhead) for all my service/ repairs and feel like they over charge for everything and tell me I need services done on my Mercedes that I really don't need to have done at that time. I am so very thankful that I found Austrian Motors!! Thank you, Steven Gustin
I love the fact that they faithfully change the monthly specials and are so professional when it comes to their approach of explaining and breaking down services and charges. If it makes sense, I have not problem paying. Thanks Josi and Team for all the hard work.
Great prompt service with very affordable rates.
Very happy & fortunate to have found Austrian Motors & Josi.
Thank you very much!
I have been going to Josi since I first arrived in ATL in 1996. As a German myself, I'm very tough on who I select to work on my car! 18 years later this shop is still the best in my book! Here's to another 18, Josi...Danke!
Heard great things about this place ! Many of my German-American acquaintances talk about how great Josi and her team is. She recently helped someone I know with their S Class that was previously mis-diagnosed by a Dealer-Ship.
Excellent Business Woman ! Austrian Motors has been around since the 70's ! Notice the bad reviews are by an unknown Author as well as a guy As a Surgeon I know you cannot make everyone happy, however Slander is awful business. Josi Waldschuetz not only explains all the work but also takes pictures of specific findings and makes intelligent suggestions to keep your Mercedes Benz in Tip Top Shape !! Highly recommend this Business !!
My Friend recently brought his Mercedes to Austrian Motors, after seeing them on Facebook. He not only loved the Professionalism but thought the pricing was excellent in comparison to the previous Quotes from local Dealers. He told me about it and after that I saw Austrian on Google + and added them to my Circles. We should all support local Business Owners as that is what allows us to continue to serve our Community.